Availability: live, telephone and online customer service available 24/7 (around the clock or extended (06:00-22:00), every day of the year).

Who is it recommended for?

We recommend such payment service providers primarily to merchants for whom the continuous operation of payments is business-critical. These include, for example, shops with evening or weekend opening hours, catering establishments, accommodation establishments, gas stations, transport and logistics companies, and online stores with higher turnover.

24-hour customer service is especially valuable when a terminal error or online payment problem can cause a direct loss of revenue. A dedicated administrator is mainly worth choosing for businesses with higher turnover, multiple locations or more complex operations, where fast escalation, custom solutions and personal contact are important.