Tipping
(Card payment at POS terminal)
Tipping via card payment allows customers to easily add a gratuity when making a purchase, either by selecting a percentage or entering a custom amount. Modern POS terminals and e-commerce platforms often include built-in tipping features, ensuring that employees receive fair compensation while enhancing customer experience. This also simplifies accounting, as electronic tips can be tracked and distributed more transparently compared to cash tips.
For example, in a fine dining restaurant, a waiter presents the bill on a POS terminal with tipping options. The customer can choose to tip 10%, 15%, or 20% before finalizing the transaction. This increases the likelihood of tipping, as customers don’t have to calculate the amount manually or worry about carrying cash. The restaurant staff benefits from higher and more consistent gratuities, while the business maintains an efficient and cash-free operation.
Who is it recommended for?
Card-based tipping is highly recommended for restaurants, cafés, bars, hotels, beauty salons, and ride-sharing services, where tipping is a common practice. Businesses that rely on service quality and customer interaction can benefit greatly from a streamlined tipping option. It is also advantageous for businesses operating in cashless environments, as customers often prefer to add tips digitally rather than carrying cash.
Additionally, delivery services and personal service providers, such as hairdressers, massage therapists, and tour guides, can increase their gratuities by offering a simple card-based tipping feature. Many customers are more likely to tip when the process is integrated seamlessly into the payment experience, for example, through preset tip percentage options on the POS terminal.